Phone. Yes, you can use the Clipper app to manage your account on your phone. Can I manage my Clipper account and pay my transit fares with my phone? Cash value and transit passes are not interchangeable. Infants under 1 (<1) are free on the Clipper, but are not provided a seat. Failure to provide such evidencemay make you inadmissible to Canada. Your value will be available immediately if you add value to a card in Apple Wallet or Google Wallet, whether you are adding the value through the Clipper app or in your wallet. Limited-use tickets can only be used for one-way and round trips on Golden Gate Ferry and Muni and provide no transfer discounts, but youth, senior and disabled riders can purchase discounted tickets at ticket machines. Log in to your account to add a Backup Payment method. Health, Security and Passport checks are done at the ticket counter for all Seattle Victoria passengers. Pre-Tax Transit Benefits. Robbins parking lot locations are also available for overnight parking. redditads Promoted Interested in gaining a new perspective on things? Known as the Clipper BayPass, the new passes initially will be distributed to participating students at San Francisco State University, San Jose State University, the University of California's Berkeley campus and Santa Rosa Junior College, and then expanded to include residents of select affordable housing communities managed by MidPen Housing. U.S. Immigration . Bicycle space is highly limited on both vessels and treated on a first booked, first served basis. ENTERING THE UNITED STATES: US citizens and US Lawful Permanent Residents do not need to provide proof of vaccination upon entry back into the US. All checked luggage items must be fully closed and contained (no protruding pieces or unclosed parts) to be accepted. On our international route, the Victoria Clipper V also offers onboard duty-free sales. City Coach. Load cash value at self-serve machines (including BART ticket machines), retailers, transit agency ticket offices and Clipper Customer Service Centers or online, by phone or through your transit benefit program. See our Virtual Tour of the Victoria Clipper V. Our direct route between Seattle and Victoria, BC on the Victoria Clipper V ferry is around 2 hours and 45 minutes between Pier 69 in downtown Seattle and Belleville Terminal in Victorias downtown Inner Harbor. Every rider needs their own digital card (multiple cards can be added toa phone's digital wallet). If you are going to ride the Cable Car, ferry, or buses, put Clipper on your phone. There are three seating classes on the Victoria Clipper ferry. It is charged for those who enter a station, ride a train, and then exit the same station. While Clipper processes your cancellation request immediately, there is a slight delay in this information reaching card readers. You can also order value at the same time. Why not? Some transit agencies charge fares based on distance or zones. In your Clipper account, select"Add Value" and selectTransit Pass then BART and then the amountof HVD you want. How does Auto-Reload work with monthly passes? Contact your programs administrator for instructions on replacing a card. If you are using a BART paper ticket: When you get to the fare gate, insert your ticketand it will be returned to you. You will select your seats when making your booking and may choose between the lower or upper deck. Log in to your Clipper account to add backup payment. Skip the side navigation menu and go to the main content. Please note that all passengers arriving in Seattle from Victoria will then go through a final clearance by U.S. Customs and Boarder Protection at the Seattle terminal. New to Clipper? What's the difference between cash value and BART high-value discount (HVD) tickets? If you dont have enough cash to add the minimum balance to exit the station, please speak with the Station Agent for access to the free area to add value. Hop on our sleek, high-speed FRS Clipper catamarans for a relaxing and scenic cruise experience. To find out more information about replacing an RTC card, please visit 511.org. How did $300 disappear from our Clipper cards?, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Bay Area weather: After thunderstorms and hail, snow could be on the way this weekend, How did $300 disappear from our Clipper cards? Getting Started. So if your primary funding source is declined, your order will be charged to your backup card. Select "Transit card" and "Add Clipper card". What is the difference between a limited-use ticket and a Clipper card? The tag will not register if you place your device or card too low or high on the screen. To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. 213-204-2900. Choose to stay logged in or to log out. Clipper is an all-in-one transit card that keeps track of any passes, and value that you load onto it, while applying all applicable fares, discounts and transfer rules. The correct fare will be automatically deducted and tickets with remaining value will be returned. Once you set up Auto-Reload, we need to confirm your payment method is valid. There is a $5 fee for this service. Select Clipper card and follow the instructions to add a card and load value. Funds are immediately available when added using a vending machine at BART. Clipper isadministered by the Metropolitan Transportation Commission. Open the Clipper app and select the card you want to set up for Auto-Reload. Please learn more about traveling with pets. I checked online, and, lo, about $100 has disappeared from my account, and over $200 from my wifes account. Please contact our expert reservations agents to inquire about discounts for group bookings of 10+ guests. Clipper cards are accepted on BART, Caltrain, Muni, Santa Clara Valley Transportation Authority, AC Transit and Golden Gate Transit & Ferry. If you ride BART but lack enough stored fareto exit the station, the fare gate will read UNDERPAID: GO TO ADDFARE. Addfare machines are located inside the paid area. When booking online, please mark the box noting that a guest will require wheelchair assistance and contact us with any questions so that we may add a note to your reservation. But if a customer already has value on his/her card, that value should not be removed. If your next order will cause your Clipper card to exceed the $300 maximum balance, Clipper cannot load the funds to your card. The terminal is located on Alaskan Way at Pier 69. Well I paid online so my serial number for the card is correct and said the $20 is ready for "pick up" which I went to the bart station and asked . Youth/Senior Cards. 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If you do not receive your transit benefit value by the first day of the benefit month, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. If you set it up for a pass, Clipper will automatically reload a new pass on your card when the old one expires. The discount is even greater if you add multiple nights! The exception is BART HVD, which will be available the following day. The card reader at Caltrain stations. Vista Panoramic Upgraded window seats in Vista Class. Please visit theGovernment of Canadas websitefor more information. Requires iPhone 8/Apple Watch Series 3 or later. We do allow walk-up day-of guests to purchase tickets if space allows. Picking up your value means loading the value on your card after youve placed an online or phone order. If you buy a new 31-day pass in person at a retailer, ticket office or self-service machine while the previous pass is still active on your card, Clipper will simply extend the expiration date of your current pass by 31 days, with no gap in between. Please plan accordingly and allow sufficient time. While we dont normally sail over rough waters, occasionally it can be choppy once were underway due to Mother Nature and sudden weather changes in the Salish Sea. Here's what to expect when you tag your card: On buses, light rail, ferries, Caltrain and SMART: The card reader will beep Comfort Class Features priority boarding, a spacious private cabin area on the upper deck, leather seating as well as complimentary snacks and refreshments. You will not necessarily be charged every time you tag, but it validates your fare and serves as your proof of payment, so be sure to tag on every time you board (you may need to tag off for some agencies). You can also set up Clipper on your phone through Apple Wallet. After your second tag, the card reader will display a message that your initial tag was refunded. What happened to my order? Please call 800-888-2535 or submit your request via our contact us page. After we collect payment, we will send you an email confirming this. Contact Clipper Customer Services, not BART,with questions or issues with your Clipper card. Be sure to call your bank and credit card companies before departing to avoid any surprise charges and to inform them of your travel plans to prevent your card from being deactivated. If you purchase value for your plastic Clipper card online or by phone, it wont be available immediately. LOOP, by contrast, prevents execution of statements within a DO WHILE based on an intermediate . U.S. Immigration/Passport Control will start processing passengers at least one hour before departure. Children from countries other than the US or Canada will require a passport and possibly a Visa. ), the DO WHILE construct terminates and control passes to the statement immediately following the ENDDO. When traveling between the United States and Canada it will be necessary to pass through Customs and Passport Control on either leg of the trip. If you tag again outside of the cancellation window, you will be charged the maximum one-way fare. Select your Clipper card and then choose an amount to add to your Clipper card, then select 'Add.' This page includes Using Clipper on specific agencies. Email: FanAssist@Clippers.com. Some stations have machines that are cash only, while other stations offer add value machines that accept credit cards. RTC customers can transfer their RTC cards to their phones for mobile payment and continue to receive all their discounts, but their plastic card can then no longer be used for fare payment. Phone: (213)-204-2900. On the cable car, the conductor carries a handheld card reader. However, you will need to register your card as part of the process, if you havent already done so. Bicycles are stored on the outside deck subject to the elements. Log in to your account to add a Backup Payment method. Cookie Notice This means we couldnt process your payment for automatic reloading. This is separate from confirmation of payment. Registered cardholders can report lost, stolen or damaged cards and request replacements. Three beeps and a red light means your card wasnt accepted. You must apply for a Youth, Senior or RTC Clipper card to receive applicable discounts on fares. Use the same ticket when you exit. If you don't have a pass on your card, it will deduct the discounted fare from the cash value on your card and apply any appropriate transfer discount. You can bring pets onboard the Victoria Clipper and San Juan Clipper ferries, if they are in a carrier and accompanied by a person (animals cannot be transported as cargo). This might take a few seconds. Outdoor Activities, Tours, Boat Tours & Water Sports, More. I got onto BART, realized I was going the wrong way, went back to the same station, and exited the station. Monthly passes are for a specific calendar month and must be loaded to your card before the pass expiration date. Pay With The top outer viewing deck is open to all guests and is non-reserved seating to enjoy during our whale watching trips. Your card should arrive within 5 to 10 days. This happens automatically, with no disruption in your ability to use Clipper. Be sure you tap on Caltrain's platform. At check-in, bikes must be stripped of any packs, tire pumps, water bottles, etc., and a Bicycle Acceptance waiver must be completed and signed by the passenger. Please check out this 2022 guide to Seattle whale watching. Clipper A Clipper card makes it easy and affordable to ride VTA with free two-hour transfers. Passengers will board the vessel after clearing through U.S. Customs and Border Protection Immigration processing. If you forget to tag off, thats the fare you will pay. Roadshow: Is defacing license plates to fool toll camera readers on the rise in Bay Area? Yes. Privacy Policy. As of October 2022, new plastic Clipper cards are in limited supply at SFO station due to global supply chain issues. The reason for this has to do with how much space unused orders take on their computer system. The Clipper reader will be inside the door of a bus or streetcar; at the Muni or BART fare gates; on the Caltrain, SMART or VTA platform; or at the ferry terminal. For all other cards on your phone without HVD, value will be available immediately. If you already have a card, you can choose to set up Auto-Reload when you load value online. For more detailed step-by-step instructions on how to add a new Clipper card to your phone, please go to Clipper'sApple Paypage orGoogle Paypage for more information. Heres how long youll need to wait to pick it up: If you need to use your value right away, reload your card in person at a retailer, staffed location or self-serve machine, and youll be able to use it immediately. Or get help resolving other issues with your account. Many transit agencies offer some type of 31-day pass for your convenience. If you dont have an international data plan, be sure to disable your phones data settings until you can find a hot spot to avoid charges. For more information, please see our Seattle-Victoria fast ferry schedule. If you set up Auto-Reload for cash value, when your balance falls below $10, Clipper will automatically reload you card when you pay your next fare. If you are a Travel Agent or Clipper Commodore and would like to view/edit an existing booking, please visit the Agent Dashboard. #16 of 92 Boat Tours & Water Sports in Seattle. Golden Gate Ferry and Muni ticket machines only sell adult Clipper cards. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The Google Privacy Policy and Terms of Service apply. Select "Add money" and follow the steps to continue purchasing a card and adding value to it. Choose an Option to Begin Planning Your Trip. HVD applies only to BART rides. Once your order is stored on Clipper readers and fare gates, you can tag your card to them to pick up the value. Why wasnt I notified this would happen? 2020, Metropolitan Transportation Commission. Key Clipper information translated to Spanish. No, there is no smoking or vaping onboard the Victoria Clipper V or San Juan Clipper. Only registered Clipper cards are eligible for refunds. In Victoria, very limited daily pay parking is available at the terminal and overnight pay parking is available at the Hotel Grand Pacific, which is about a block from the terminal. Get the Clipper app. 2020, Metropolitan Transportation Commission. Can I get a card at an airport? The passenger-only round-trip fare for the Victoria Clipper ferry ranges from $115 USD $160 USD for a 7-day advance purchase round-trip ticket depending on the time of year. Purchase at various retail locations , including BART and Walgreens. There is a 50 cent surcharge per trip for paper tickets. For all cards (plastic and cards on your phone) with BART HVD, value will be available in the normal reload time frame. San Francisco International Airport (SFO), Electric Personal Assistive Mobility Devices (EPAMDs), Elevator Locations and Accessibilty Pathways, except SFO where only paper tickets are sold as of October 2022, Some purchasing limits applyas outlined on our sales page, 2023 San Francisco Bay Area Rapid Transit District, Open the Wallet app and press the plus + icon, Open the Google Pay app, scroll down until you see the Discover section. Learn more about required travel documents. They also shared that the card on the account that is most likely mine was deregistered on Oct 7th and . If you are picking up your value on a bus or a Muni light-rail vehicle, allow up to 5 days. Your session is about to expire due to inactivity. Effective October 1, 2022, all travelers entering Canada, regardless of citizenship, no longer have to: Submit public health information through the ArriveCAN app or website Provide proof of vaccination Undergo pre- or on-arrival testing Carry out COVID-19-related quarantine or isolation Monitor and report if they develop signs or symptoms of COVID-19 upon arriving to Canada. Learn more about our Victoria Clipper V on our vessel information page or take a virtual tour of the vessel. Here are some great resources to check out: For the quickest response, please use our Contact Us page to submit your request.