How do I ask Stub Hub to list an event for which I have tickets? On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. During March and April of 2020, our leadership team and I rapidly restructured multiple parts of StubHub and its operations. Its possible that someone with an identical problem has posted for help before. Arnaud Collin Global Head of Marketing. Will His AI Plans Be Any Different? stubhub inc. Does StubHub have live chat? If the only thing you know about sports is who wins and who loses, you are missing the highest stakes action of all. WebWelcome to StubHub Support Support Home / About us Browse by Category Buying Selling Account and Settings Event and Venue About StubHub About us Portal Banner Where to San Francisco, CA 94105 USA. If you buy through links on our site, we may earn a commission. UPDATE: eBay has completed the acquisition of Ticketbis, an international ticket marketplace with a current presence in 48 countries. Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. Singh Cassidy will be based in StubHubs San Francisco headquarters. Enjoy! I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. AtStubHub, our mission is simple: help fans find fun. All information in this press release is as of May 24, 2016, and we do not intend and undertake no duty to update this information. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. Personally, though, I found it disappointing. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. StubHub, a ticket reseller born in San Francisco, will close its SoMa office and lay off more than a hundred workers. Our RSS feed includes all eBay news articles published on this website. It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. Find startup jobs, tech news and events. Then came the coconut, an event none of us could have predicted. StubHub uses technology to enhance and improve peoples live experiences, and the new flagship store serves as an extension of its award winning customer service. I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. StubHub, the worlds largest ticket marketplace, recently announced the opening of its flagship retail store location in New York City. How do I contact? And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. Buy Sukhinders Book! Corporate Phone Number: 1-415-222-8400. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. Being OK With Spectacular Failure. The months that followed were all outwe had to pitch the company to private equity firms and other ticketing companies seeking to acquire us, all while trying to keep employee morale high amid the uncertainty, and executing our operational game plan. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. Jeff Zwelling TBD. Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience. We would be the company acquired, not the ones doing the acquiring. The corporate office phone number is 415-222-8400. StubHub is proud to work with world-class partners - including teams, artists, and venues - to help them connect with their fans, grow their business, and give our customers an amazing event-going experience. 4 if you have questions about listing tickets. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. StubHub is the largest ticket marketplace in the world and enables fans to Check out, All tip submissions are carefully reviewed before being published. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. Being OK With Spectacular Failure. Copyright 2021 by Sukhinder Singh Cassidy. StubHubs New York City flagship was designed byGenslerand is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. Field Operations and Last Minute Services. We'll do our best to get back to you in the next 24 Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. To subscribe, click on the button below and copy the URL into an RSS reader. StubHub will send you an email with instructions on how to claim your refund or credit. It's often the quickest way to sort something out. In February of 2020, we sold StubHub for $4 billion. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for we would be the company acquired. Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available Every order is 100% guaranteed. Some market experts predicted that if eBay couldnt boost growth and profitability, activist shareholders would mount a challenge to the company, as Carl Icahn had done years earlier (resulting in the spinoff of PayPal as a separate company). The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. WebHow To Contact StubHub Corporate Office Headquarters. We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. 2 if you have questions about buying tickets. The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. Thanks for your message we aim to get back to you within 24 hours. Eric Baker Founder. Lots of answers to questions are in our FAQ. Suite 1 Avon, NY 14414. info@quicklees.com Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. The more I learned about StubHub, the more excited I became. In 2018 and 2019, eBay faced mounting pressure from shareholders. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. His digital chapbook, The Internet, was also published in TL;DR Magazine. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. WebStubhub, Inc. operates as an entertainment ticket agency. In January of 2019, activists took a stake in eBay, joined the board, and petitioned it to sell StubHub in order to create more shareholder value. 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