See More Rooms & Suites 01 / 09 The pool looked nice but didnt get a chance to enjoy it. Contact the property for more information. When I checked in I paid in advance for a one week stay at a special winter rate. This is not a rash, these are bites! They also have very strict protocol on handling complaints such as this. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. Additional sorting options might be available (by type of traveler, by score, etc). Back in the 80s, bedbugs were almost eliminated in the U.S., but exterminators say the chemical that was used to kill them was also harmful to people, so it was later banned by the feds. Friendly and informative front staff. Is there a laundry facility in the hotel? Rating 10 - Excellent. Was not really expecting housekeeping but they did come during our 3 day stay. The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. Is the indoor pool heated all year round? Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Yeah right! Lock in the lowest price from these sites. Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. Beautiful facilities, parking lot was a bit dark at night. Dinner, The front desk staff were excellent as well as the Hotel itself. Check your selected option for more info. Oh, & rooms were almost sound proof! Excellent breakfast. N Academy Blvd Colorado Springs CO Hotel highlights Free full breakfast Free WiFi in rooms and public areas Free parking Onsite dining Located in Briargate within a 5-minute walk of US Air Force Academy, The Academy Hotel Colorado Springs is within a 15-minute stroll of Chapel Hills Mall. Reviews are most valuable when they are original and unbiased. In fact, we just had a pest control company mention to us the other day that all the calls they are seeing right now are in your higher-priced properties," said Jeff White, chief product officer at the pest control manufacturer SenSci. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. Built in 2017 as an exclusive couples romantic getaway. In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". Only a customer who booked through Booking.com and stayed at a specific property can write a review. Location A 10-minute drive takes you to Pro Rodeo Hall Of Fame Museum. Breakfast buffet daily. There was a line for waffles in the morning only to find out one of the waffle makers had died. Tenants are required to promptly notify landlords when they suspect there are bedbugs present in the unit. It's a two bed room. Basically got one night free with purchase of one night compared to other Hotels in same area. Pizza, Indoor swimming pool. NEVER again! Please note that all Special Requests are subject to availability and additional charges may apply. - Terms of use - Privacy - Disclaimer. Sincerely, John Wilkins/Owner. Location off highway was amazingly easy. We went back to the area for spring break and decided to stay there again because of the location and price. I would recommend it if you can handle the unfriendliness of the staff. Our room was clean and stocked. Bedbugs in room. All rights reserved. Made to order omelettes! I liked the amazing breakfast! If bedbug cases are increasing locally, health department officials wouldn't know it. Also the heater in my room didnt work I had to use a portable heater to heat the room. When we questioned the front desk we were told that they have asked several times to have it removed from travel sites. We stayed here with our two kids. Buffett had a little bit of everything., The room was very nice, clean and in great condition. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort. So what can you do to guard against bringing these bugs home with you the next time you travel? The Academy Hotel is independently owned and operated. I then contacted the BBB. we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! But I could not overlook the bed bugs. Colorado Housing Connects can help you navigate housing information and resources. It seems that communication was lacking in your case, I apologize. Liked: Cleanliness, amenities, property conditions & facilities. if the writer is claiming to be someone else). Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. We even got an upgrade to our room witch was AWESOME!!! Very tranquil atrium area., Omlet station was great the rest of the food cold and old, Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. Lock in the lowest price from these sites. I was not told that the rooms all along the hallway we being renovated. Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. We love that its very entertaining with the warm pool, fooseball and ping pong, wii, plenty of lounging areas that are more than comfortable. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. They're also applicable regardless of the comment's tone. Surprisingly good place with an interesting main lobby / restaurant area. more. Breakfast is unreal. We all have bed bug bites all over us and they are very uncomfortable! Nice spacius and clean The Garden of the Gods is 7.5 mi away. Located 6 mi from the United States Air Force Academy, this hotel features an on-site bar and grill. The Academy Hotel Colorado Springs 8110 North Academy Blvd., Colorado Springs, CO 80920 United States (USA) near Exit 150b a on I-25 (~0.3mi) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871 3.5 Star Property Previous Next Check availability Very Good 4.0 /5 Based on 2959 guest reviews Show Guest Reviews This is a particular problem for hotels, motels, and apartments, where turnover of occupants is constant. language, whether its just a rating or contains comments as well, etc.). In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. From complimentary high-speed internet to plush beds, this hotel has it all. We went back to the area for spring break and decided to stay there again because of the location and price. Each review score is between 1 and 10. (Click on the Red Icon to view detailed bed bug reports. Right now bedbugs are a problem here at home in Colorado and in all 50 states. The rest of the staff was very, very rude and it did not feel welcoming. If we find any, we delete them and, if necessary, take action against whoever is responsible. To edit a review youve already submitted, contact our Customer Service team. Colorado Springs, Colorado 80920. "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Loved the hot breakfast buffet with made to order eggs, the pool, the comfy sitting area. We went back to the area for spring break and decided to stay there again because of the location and price. Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! My room specifically smelled very strongly of chemicals and the heater squeaked all night long. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. We will be back. But the complaints stop there. All rights reserved. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. For the money, this hotel was beyond worth it. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. A chef was available to make made to order eggs/omelets! I love the quiet calm vibe. Very nice staff EVERYONE!! Bedbug infestations We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. Room was a nice surprise- nice size, comfortable beds and chair. * Check-In: 4pm | Check-Out: 11am
In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Finding refuge in bed seams and the crevasses in furniture, these parasites that are no bigger than an apple seed hitch hike from place to place, then lie in wait until they can crawl out to bite people. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. High Ridge Manor Apartments 13445 W. National Avenue New Berlin,WI - 53151 (262) 789-9588 Disgusting! The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Seafood, Certain services and amenities may be reduced or unavailable as a result. I really didn't know about bed bugs at the time. when there are so many other options, close by, we will not be staying here again. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. The Hotel has a regular pest control program in place. Nor could we call out in case of an emergency. From: The east and west. This service may contain translations powered by Google. But this would have been bearable had the staff not been downright snotty and rude. Posted at 9:58 PM, Feb 01, 2019. and last updated 9:30 PM, Feb 01, 2019. After their trip, guests tell us about their stay. 719-260-18005580 Tech Center DrColorado Springs CO 80919, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. NEVER again! Staff was amazingly friendly. Most recommended Colorado Springs hotels La Quinta Inn & Suites by Wyndham Colorado Springs South AP 6.2 Okay Southeast Colorado Springs $109+ Parking Free Wi-Fi Pool Pet friendly Days Inn by Wyndham Colorado Springs Air Force Academy 4.2 Mediocre Briargate $99+ Parking Free Wi-Fi Pool Pet friendly Holiday Inn Colorado Springs Airport, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North, Holiday Inn Express & Suites Colorado Springs Afa Northgate, an IHG Hotel. The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. I really didn't know about bed bugs at the time. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The Academy Hotel Colorado Springs takes special requests add in the next step! We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. These professionals follow Integrated Pest Management (IPM) principles, which will include monitoring for any bugs that may havebeen missed during treatment. Rooms are cozy and comfortable, with bright art work on the walls and sitting areas. I love that they tell you how to get to our room. We all have bed bug bites all over us and they are very uncomfortable! Please enter the dates of your stay and check what conditions apply to your preferred room. It is served in the restaurant. Colorado Springs, CO 80920 US 800-766-8524 Reservations@TheAcademyHotel.com Reservation Summary . Ideally, we'd publish every review we get, positive and negative. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! Select dates to see this property's availability and prices, Food: This hotel was highly-rated for its very comfy beds. Please see our partners for more details. "One call per month and I was pretty happy. more. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. Check your booking confirmation email to find your booking number and PIN. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. I liked the layout for the bathroom area., Hotel was clean and had a pleasant clean smell. Review of The Academy Hotel Colorado Springs Reviewed March 24, 2011 We stayed at this hotel last summer, June 2010, and left with some bites on us all. This was for the price a grand slam! 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Top Rated Breakfast included 2022 Best Western Plus Peak Vista Inn & Suites View Hotel 2,477 reviews 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Special offer Visit hotel website Breakfast included The Academy Hotel Colorado Springs has been welcoming Booking.com guests since Dec 5, 2012, Top Location: Highly rated by recent guests (8.9). We went back to the area for spring break and decided to stay there again because of the location and price. We went back to the area for spring break and decided to stay there again because of the location and price. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. I called the manager and she assured me there was NO way they could be bed bug bites and she would have her pest control people look at it. Omlet station was great the rest of the food cold and old. For the money, this hotel was beyond worth it. The atrium for the hotel is beautiful. According to HomeGuide, the average cost of removing bedbugs from a home is between $1,000 and $2,200. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review. This meant there was furniture being moved men shouting up and down the hall and dogs barking. The post has more than 60,000 views. - Terms of use - Privacy - Disclaimer. It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. We also missed the free breakfast because it ended at 9am. Its an older hotel, but its clean and the free breakfast makes it a must stay. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. The sink and tub did not drain/drained exceptionally slow when you turned the water on so you were standing in dirty water, or spitting your toothpaste out in a bowl full of water. But the complaints stop there. The number of extra beds and cribs allowed depends on the option you choose. The place was super clean. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. In hotel restaurant had a limited menu but there were many restaurants and Walmart within walking distance. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 2023 Expedia, Inc., an Expedia Group company. Sincerely, John Wilkins/Owner. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. All of which have experienced no problems. This is a great hotel. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. A 24-hour reception greets guests of The Academy Hotel. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Was not really expecting housekeeping but they did come during our 3 day stay. My friend was sleeping in the bed closer to the bathroom. Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel