A Range Of Magnificent Function Rooms There was no cutlery and the bread was cut in vastly thick and uneven slices that were at points at least an inch thick. Everything was excellent and clean, I loved staff and rooms. 4-star hotel located in Torquay City Centre. Staff were generally good and friendly, though several were very young and clearly needed more training/experience. Guests can enjoy Grand Hotel's relaxation amenities, such as a beauty centre, a sauna and an indoor pool, and work out at Leisure Club. Electric kettle, Bath The standard twin room has a heating system, a private safe and ironing facilities and is also provided with shower facilities, a hair dryer and an individual toilet in the bathroom. Seafront Torbay Road, Torquay TQ2 6NT England, Lock in the lowest price from these sites. Best wishes, We stayed on valentines night, our room was outdated, silicone peeling away in the bathroom and not particularly clean. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. Claim your listing for free to respond to reviews, update your profile and much more. At the reception there was a woman, who appeared somewhat stressed, seemingly complaining that she had been waiting almost three hours for her room to be ready. This list may not be comprehensive. Dining at The Grand Hotel offers a choice of fine dining at the award-winning Restaurant 1881, and for a more relaxed, less formal dining experience, The Compass Lounge serves a range of snacks and light bites with beautiful views across the bay. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The room can best be described as threadbare, being worn and faded with old cheap furniture and a horribly faded and stained old carpet. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. The Grand Hotel is a hotel in Torquay, Devon. Please dont include personal, political, ethical, or religious commentary. The 25 Boutique B&B - Adults Only 10.0 Excellent 25 Avenue Road, Torquay, United Kingdom Show on map An Edwardian villa, just 10 minutes' walk from Torquay's beach, and 20 minutes from the stunning harbour area, The 25 Boutique B&B offers free parking, a patio and bright rooms with free WiFi. The hotel did offer us a complimentary bottle of wine but said that the matter could not be addressed by them and should be taken up with Booking.com. Torquay's Landmark Hotel Rich in history we have been Torquay's landmark hotel for over 130 years. The Grand Hotel 126 PHOTOS & VIDEOS Outdoors Room The Grand Hotel Torquay, Torquay | 2-3 minutes walk to Torquay Station Hurry! Special requests are subject to availability at the time of check-in. A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; taking in the panoramic views from the comfortable casual lounge & Brasserie or soaking up the warmth of Torquays healthy microclimate on the extensive sheltered terrace. We hope to see you both again soon. Prices are calculated as of 2023-01-30 based on a check-in date of 2023-02-12. Attractively set in the center of Torquay, The Grand Hotel features 4-star accommodations close to Riviera International Center and Torre Abbey. The problem the hotel clearly have - along with many hotels these days - is that they were clearly very short staffed .and some of the .. shame really because to me this was all that sometimes let the hotel down. The Grand Hotel, Torquay, is a four star hotel in Devon and is situated on the seafront at the heart of the. This 4-star hotel is 1.7 mi (2.8 km) from Paignton Beach and 2.5 mi (3.9 km) from Babbacombe Model Village and Gardens. I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. No management or staff taking responsibility for the poor or lack of service. Problem with hot water tap and could only get one channel on TV. This stay has listed several different cleanliness practices. Yes, dry cleaning and laundry service are offered to guests. Guests can expect to find free WiFi and TVs with digital channels. Find more information about the property in the questions and answers. I really enjoyed every detail about my amazing 1 night stay here. Own or manage this property? Perfect location, polite staff, exceptional views of the sea. Contactless check-in and contactless check-out are available. The Grand Hotel Torquay is set merely 1.3 km to Agatha Christie Mile and 0.8 km from The Royal Terrace Gardens. This hotel offers an outdoor swimming pool as well as dry cleaning and housekeeping. Join now. Self parking costs GBP 10 per night. Many travelers enjoy visiting Torre Abbey (0.3 miles), Greenway (4.7 miles), and Friends Of Oldway (1.6 miles). Traveler (1388) Room & Suite (314) Dining (137) About 3.5 Very good 3,713 reviews #59 of 81 hotels in Torquay Location 4.5 Cleanliness 4.0 Service 4.0 Value 3.6 Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. Such poor service, not what I thought fitting for The Grand! Located in proximity to Torre Abbey Museum and Gardens as well as Torquay Seafront, this comfortable hotel includes diving, hiking and bowling. Please check your booking number and PIN and try again. The Restaurant 1881 holds an AA Rosette for fine dining. See more questions & answers about this hotel from the Tripadvisor community. We use cookies to personalise content, understand how visitors use our site, provide social media features and relevant ads. Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. Such poor service, not what I thought fitting for The Grand! The Compass Lounge at The Grand offers modern dining in a relaxed informal atmosphere, with stunning panoramic coastal views of Torquay. Social distancing measures are in place and guests are provided with hand sanitizer. Wind down or work out - Whether you choose a spa treatment, hitting the gym or taking a swim, the choice is yours. A terrible time at the not so grand and somewhat faulty Grand Hotel. The room I booked was cleaned well everyday and available for balcony. There is no capacity for cots at this property. All rights reserved. Book The Grand Hotel, Torquay on Tripadvisor: See 3,708 traveller reviews, 1,532 candid photos, and great deals for The Grand Hotel, ranked #59 of 81 hotels in Torquay and rated 3.5 of 5 at Tripadvisor. When there is only 2 people on the table that shouldnt be a hard task. The Grand Hotel Torquay's historic jewel. As of Mar 5, 2023, prices found for a 1-night stay for 2 adults at The Grand Hotel on Mar 12, 2023 start from $53, excluding taxes and fees. Tea/Coffee maker Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Guests can opt-out of accommodation cleaning, Staff follow all safety protocols as directed by local authorities, Food can be delivered to guest accommodation. While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. Hotel Description. The Grand Hotel, Torquay | Torquay Is The Grand Hotel located near the city centre? Once you book, we'll provide details so you can contact the property directly. Check-in time is 3:00 PM and check-out time is 11:00 AM at The Grand Hotel. Lovely views from the bar area as well. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. We gave up on having dessert as 2 courses took over two and a half hours. We paid more, to ensure we had exactly the room we wanted - and were delighted. If you like, you can sort and/or filter them (by time of year, review score, etc.). Yes, paid private parking on-site and street parking are available to guests. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Spring Getaways is now available! Yes, pets are typically allowed, but it's always best to call ahead to confirm. DISGRACE TO THE WHOLE HOSPITALITY INDUSTRY *** . A good choice of food at breakfast like pastries, cereals and fruit. Are there restaurants at or near The Grand Hotel? The on-site restaurant, Restaurant 1881, features British cuisine. DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. The Grand offers warm and welcoming hospitality, in comfortable surroundings as befits a 4 star hotel in Devon. But no, he just started folding serviettes, just ignoring us! The room was nice although the bathroom was not very well cleaned. The Grand Hotel, Torquay: See 3,652 traveller reviews, 1,464 photos, and cheap rates for The Grand Hotel, ranked #60 of 83 hotels in Torquay and rated 3.5 of 5 at Tripadvisor. No offer of an alternative room or an upgrade was offered as a gesture of goodwill, just constant Im sorry The bar staff were overworked and definitely underpaid for the crap they had to put up with, but all pleasant. The venue was in a central location not far from the train station, the beach across the road, Torquay. In 1926, it was one of the first hotels in the UK to install central heating. The rooms come with a TV with satellite channels. Now I have to use a Manual. DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. Contact the property using the phone number on your booking confirmation. Specify exactly what sort of room you want when you book! Treated ourselves by booking a two-bedroomed suite - and thoroughly enjoyed all aspects of our stay! Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. Pool view Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Yes, dry cleaning and laundry service are offered to guests. Approximate prices in USD for a 1-night stay, Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. Yes, it is 0.5 miles away from the centre of Torquay. I will be sure to pass on your praise to Anya personally. They may be in Torquay or nearby. Efficient and affable staff who were always there to help. Yes, paid private parking on-site and street parking are available to guests. Orbitz, Orbitz.com, and the Orbitz logo are either registered trademarks or trademarks of Orbitz, LLC in the U.S. and/or other countries. To learn more, take a look at the cancellation policy on Orbitz. The room, even with the small window open to its maximum, was unbearably hot. We did the Groupon deal which advertised spa facilities, there is literally a tiny pool which was freezing cold, we got in and got out after 5 minutes, def not the relaxing afternoon we had planned. The tuna appeared to have escaped from its sandwich leaving behind just a trace of its presence. All content should be genuine and unique to the guest. Youll have a private room with all the hotels amenities. if the writer is claiming to be someone else). Earlier in the evening whilst sharing a lift with three young women who were on there way down to reception they told me that were going to complain as they had just opened the door to the room that had been checked into only to find it already occupied by a couple in a state of undress. You can book a shuttle, once your reservation is complete. Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay. Did report it but it was not sorted. Private parking is possible on site (reservation might be needed) at GBP 10 per day. No reviews found.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Earlier in the evening whilst sharing a lift with three young women who were on there way down to reception they told me that were going to complain as they had just opened the door to the room that had been checked into only to find it already occupied by a couple in a state of undress. Claim your listing for free to respond to reviews, update your profile and much more. Loved the location, the spa and the food , Dreadful experience. The fan made little or no difference. The sandwiches eventually arrived. Front desk staff will greet guests on arrival, Credit card, debit card, or cash deposit required for incidental charges, Government-issued photo ID may be required, English breakfast (surcharge) each morning 7:30 AM10 AM. Electric kettle Couldnt fault the bar area and bar staff, nice and relaxing. Room VERY POOR And DATED. Best wishes, We stayed on valentines night, our room was outdated, silicone peeling away in the bathroom and not particularly clean. However some parts of yhe building are in great need of modernisation. I asked if I could then bring the sandwich back down. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. The smoke-free property has a leisure club. Staff were very friendly and pleasant atmosphere in hotel. If we find any, we delete them and, if necessary, take action against whoever is responsible. There is no capacity for extra beds at this property. Torquay United FC is a 10-minute car trip away. The hotels needs more renovation so if your just booking to stay please ask what you are getting before you stay. The room was neat with walk in shower and had a private safe, a sofa bed and central heating. In addition to a library and dry cleaning/laundry . We didnt receive our complimentary Prosecco and were told at the end, of the night that we should of received a voucher on check in. I migliori hotel e alberghi vicino a Torquay Visit Monument, Asakusa, Giappone: trova tra 1.648 hotel l'offerta che fa per te grazie a 3.990 recensioni e 33.688 foto inserite dai viaggiatori su Tripadvisor. We went to our room and called room service to order one tuna and one roast beef sandwich. With a stay at The Grand Hotel, you'll be centrally located in Torquay, a 9-minute walk from Riviera International Conference Centre and 12 minutes by foot from Princess Theatre. The room was a refurbed twin with sea-view. choice of wines was very poor. Popular 5 stars Hotel in Split: Radisson Blu Split 7.0 Good Based on 2794 reviews Important information Check-in: from 15:00 until 23:59 Everything was excellent and clean, I loved staff and rooms. The staff was exceptional, the breakfast was perfect, everything was perfect. We arrive at 14:30, with a check in time for 15:00 so we waited in the bar and expected a call. Number of floors: 4. There really was nothing good about our stay. Your establishment is poorly managed and your priorities are in. Fee for English breakfast: approximately GBP 18 per person. Just a short drive from Paignton, The Grand Hotel Torquay is located in Torquay and is moments from Torquay Railway Station. Tripadvisor performs checks on reviews. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Charges may apply. Respect the privacy of others. The window didnt close properly or lock. The hotel offers a full breakfast at the price of GBP15 per person per day. There are similar hotels available. The Compass Lounge at The Grand offers modern dining in a relaxed informal atmosphere, with stunning panoramic coastal views of Torquay. The Grand Hotel offers a continental or buffet breakfast. Richardson Hotels Ltd. All Rights Reserved. . The Fawlty Towers event was not known to us, had we been notified we would have booked elsewhere. When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. Guests can enjoy alfresco dining (weather permitting). A space to completely relax and make the most of your stay. ****DO NOT STAY AT THIS OVERPRICED. A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; exquisite dining, panoramic views, and extensive terrace. The staff were all really friendly and lovely but the restaurant was a shambles! Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Dining Experience. Well Matre De Was NOT AT ALL RESPONSIVE OR PROFESSIONAL We Had Ordered Food 3 Nights. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Alternatively, there is a wide selection of international restaurants nearby. Some of the spacious rooms of the pet-friendly accommodation face the pool, and comprise a storage space and a dining area. Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. The food (being rather 'lazy' we ate in the hotel restaurant every night) was surprisingly good. On arrival there was a queue for checking in that stretched from the foyer out through the entrance doors onto the arrivals. Charges may be applicable. There's a charge of GBP 20 per pet, per night. The highest standards of hospitalilty was given to us in this restaurant by this young women. Located at 2.6 km distance from the pleasure Paignton Pier, this accommodation puts the city at your fingertips. Dining This hotel is home to a restaurant and a bar/lounge. We took our seats at a table, near to the central bar, and the two staff were busy briefly. If youve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Prices for drinks and meals were extremely reasonable - particularly for a four star hotel - though the. And so they should! Private parking is possible on site (reservation is needed) and costs 10 per day. The Grand Hotel is 19.7 miles from Exeter. Our delicious lounge menu aims to reflect both our location in the bay and our head chefs passion for local produce, using seasonal flavours and letting local quality ingredients do the talking. Contactless check-in and contactless check-out are available. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The bill came in the restaurant and they charged us for the full meal saying the Groupon deal would be taken off when we checked out, have stayed in many places but never had this before. By creating an account, I agree to the Expedia, By signing into my Orbitz Rewards account, I agree to the Expedia, url In the evening, guests are welcome to wind down in the lounge bar. The location was marvellous, not too far away from Riviera International Centre. Afternoon Tea , Function room mean and Breakfast was fine. My wife and Is recent stay at The -not so - Grand Hotel was quite one of the worst hotel experiences of my life. By clicking accept you are consenting to cookies being used. Stayed at this hotel for valentines night after seeing it advertised, sadly despite all the advertising making it appear like a lovely romantic place to stay and have dinner on this occasion it was anything but. Finally, before writing this review I looked at others online it could almost be a completely different hotel that some people are talking about! With a private bathroom equipped with a shower and a hair dryer, rooms at the hotel also boast free WiFi. The hotel offers a full breakfast at the price of GBP15 per person per day. Review of The Grand Hotel Reviewed 8 October 2021 via mobile Not only did the hotel lie and use photographs of rooms that you don't stay in but the house keeping staff found my toothbrush and instead of informing the hotel staff they stole it and quiet clearly changed the head on it?