Some reviewers have also pointed out that the bikes dont shift their gears smoothly and reliably. Rad Power Bikes is a reputable brand that has invested so many resources into developing affordable yet high-quality e-bikes. Either way, a solid red light is a good sign. Get a new battery if the old one is chemically exhausted. There is a need to inspect the PAS sensor connector. Rad Power Bikes Inc., All Rights ReservedTerms of Purchase | Terms of Use | Warranty | Returns | Privacy Policy. These are electric beach cruisers that are built in a beach community by people who live in that beach community., Check out the short video of my visit to Electric Bike Companys factory above. Too much heat can land your battery in trouble, including major, irreparable damage. Most Rad bike models use one of the following batteries, both of which can be removed from the bike, but only one of which has a key port on the battery itself. It great you're so accessible to the forum. First of all, clean the PAS sensor. Still, many riders dont have clues on how to troubleshoot their rad bikes. This is another major reason why Rad Power Bikes fail to start. Speaking of the Tektro Dorado hydraulic disc brakes, Electric Bike Company originally wanted to assemble its own brake levers, lines, and calipers on the bikes from Tektros parts, but Tektro doesnt allow companies to perform such assembly, and instead only ships the brakes as a complete assembly, pre-bled from its Taiwanese factory. If the sensor is too far from the magnet ring, push it to bring them closer. But by performing as much of the process as possible locally in California, Electric Bike Company has been able to remove the weak points normally found on cheaper imported e-bikes. James Wilson of Obsession Bikes told Global News that lower-quality equipment usually causes concerns for their shop as opposed to items from Shimano, Bosch, or higher-quality e-bike brands. Type above and press Enter to search. Besides, the Rad help center is always there to help you. Dec 7, 2022. caissiel. Considering how many e-bikes are on the market, the amount of fires is likely miniscule, notes a battery safety advisory from the ironically named Human Powered Solutions, however the ramifications of a battery fire are so signficant that these relatively simple steps are more than justified.. First, check the battery status of your Rad-Power-Bikes; Second point, check the charger using a multimeter; Third, test the accumulator and, if it does not work, repair its damaged parts, or send it for reconditioning. If the battery isnt full, you might just need to give it more time. 2 YEARS WARRANTY ON ALL NEW EBIKE BATTERIES. In most cases, a new bike comes with a low spoke tension. The RadRunner can be equipped with a patent-pending passenger package. It is logically unusable. In this case, its good to replace the Pedal Assist Sensor. Send your tired or defective battery to us and we will take care of the rest. Does your battery not power on at all? Thanks for a great website. Remove your battery, wipe down the battery case and battery tray with a clean dry rag, and ensure the connections are dry and clean. In fact, you wont even find any line workers at Electric Bike Companys factory. So, I decided to write this blog and contribute to this community. A battery that has been in contact with a liquid will suffer a lot and be damaged irreversibly. Lithium ion batteries are all made up of these three parts, with the electrolyte allowing electrons or ions to flow from electrode/anode (charging port) to the other electrode/cathode and vice versa. Many minor errors get solved after resetting the battery. For a better experience, please enable JavaScript in your browser before proceeding. PAS helps to accelerate the bicycle gradually. Its safe to say that if you love your ebike, you love your battery. Cargo & utility Haul it all. But a repaired one cant provide the expected performance a new one offers. Disconnect the battery when it is done charging and store it in a safe place. Known Issues & Problems with Rad Power Products + Help, Solutions & Fixes. After getting a new or restored throttle, reinstall it. The charger is designed to stop charging automatically when the battery is fully charged. Consider Replacing the Battery; if it is exhausted and stops charging itself. Started by Panpaper. Firstly, you need to remove the throttle. In a video on Global News Canada, one of the homeowners explains that when the battery was taken outside, it started smoking and quickly caught fire. Mon - Fri: 7 a.m. - 5 p.m. PSTSat & Sun: Closed, Mon - Fri: 9 a.m. - 5 p.m. PSTSat & Sun: Closed. Generally, the bikes are efficient and geared towards a greener globe. Some of the main cables that might be loose include: The battery connector The wiring harness cable Rad UI display cable Rad UI remote cable The Jumper cable To correct the situation, begin preparing your Rad Power Bike for maintenance. Also, ensure the magnetic ring is at least 2 mm away from the pedal-assist system sensor. Keep your chain oiled and have regular tune ups for your derailleur system. JavaScript is disabled. Installed all 3 and got the same 30 maintain error every single time I engaged the PAS. Pro tip: We know its sometimes difficult to detect exposure, but you can generally tell when the bike has encountered salt or saltwater by the white, chalky residue that salt leaves behind. The e-bikes that make up Micahs current daily drivers are the $999 Lectric XP 2.0, the $1,095 Ride1Up Roadster V2, the $1,199 Rad Power Bikes RadMission, and the $3,299 Priority Current. Theyre sneaky like that. When the PAS feature isnt working effectively, it requires close attention and troubleshooting. Though it looks pretty critical, it appears because of some common problem. Then place the throttle correctly and temporarily fix it with a zip tie. If the battery is damaged, discontinue use and contact Rad Power Bikes Product Support immediately. You can use the bikes for commuting, city riding, transporting cargo, and off-roading. If the battery gets too old or exhausted, replace it. Only true issue was loose spokes. But it . Never charge a lithium-ion battery pack overnight or unattended. While getting a new battery, avoid cheap options. Press Esc to cancel. Copyright 2023 Science Gadget | Powered by WordPress Astra Theme. "A problem without a solution is an ill-posed problem". In addition, bike racks have maximum weight limits, and removing the battery can save you up to 7.7 pounds. Take your bike to a reputable ebike shop or contact rads help center for consultation. Are your charger cords not working as intended? German-made Continental tires, Taiwanese-made Tektro Dorado brakes, Korean-made Samsung battery cells, and other parts are all combined to create the final product. In case of a loose connection, unplug it and fix it well. They have a specific lifespan on your Rad-Power-Bikes e-bike. It accelerates the bike with the pedal stroke. We have sent you an email with instructions to reset your password. Remove the charger from the battery as soon as you see both a red and green light. Subscribe to Electrek on YouTube for exclusive videos and subscribe to the podcast. Im a supporter. Batteries; Lithium Cells; EBike Motor Kits; Motorcycle Starter Batteries; Accessories; . If the display or remote gets damaged, making a replacement is the best solution. In some cases, the brake pedals might be below. Updated Trek Farley Alloy Fat Bike Snuffs Out the Winter Santa Cruz Bikes Like the Megatower Just Went On Mega Use a fire-resistant cabinet if possible for storage and keep it away from trash, chemicals, and other flammable items. ), PAS feature isnt working effectively, it requires close attention and troubleshooting, A common problem youll encounter is the breakage of the spoke in the rear wheel. Squealing noises show that there are vibrations between the disc pads and caliper. Some batteries have safety vents built into the case. Turn off the bike, remove the battery, and press and hold MODE to discharge remaining power. If the bike was left out in the heat or the cold, it will take some time to adjust after you bring it indoors. Ended up replacing the battery and track pad and it was as good as new. The ideal temperature for charging batteries is between 50 F77 F (10 C25 C). The document recommends a number of safety procedures for safe charging and storage and although it's aimed at dealers, anyone charging e-bike batteries can benefit from the tips. Let me explain. IMBA Epics | https://en.hollandbikeshop.com/advanced_search_result.php?keywords=461997, https://en.hollandbikeshop.com/bicyr-lumotec-iq-x-e-led-headlight-150-lux-black/, http://problemsolversbike.com/products/hubs/axle_nuts_-_25017, http://www.jensonusa.com/Problem-Solvers-Axle-Nuts, http://www.boltscience.com/pages/vibloose.htm, http://www.nord-lock.com/bolted/video-tips-on-reusing-nord-lock-washers/, Known Issues & Problems with Wolff Products + Help, Solutions & Fixes, Known Issues & Problems with Velowave Products + Help, Solutions & Fixes, Known Issues & Problems with Velotric Products + Help, Solutions & Fixes, Known Issues & Problems with Turgo Products + Help, Solutions & Fixes, Known Issues & Problems with TAUBIK Products + Help, Solutions & Fixes. I sent a support request to Radpower about a week ago that still hasn't been answered, I'm trying to be patient but wanted to ask around here in the meantime. Who wouldnt want to bring their electric bike on a road trip? You can send Micah tips at Micah@electrek.co, or find him on Twitter, Instagram, or TikTok. Avoid riding your bike in temperatures lower than minus 4F to help maintain normal battery operations. Electric Bike Company has a team of twenty-something employees that all live around the community. Registration unsuccessful. The Standard Battery Pack, on the other hand, has the key lock on the battery itself. If you encounter such challenges, we recommend contacting an expert for a repair or replacement. Store the battery in a dry, climate controlled, indoor location between 50 F-77 F (10 C-25 C) or whatever temperature range is recommended in your ebike's Owners Manual. Singletracks Merch | Adding a flat washer that can spin, further weakens the joint. You can use a multimeter to test the charger. One has a key port on its battery, however. Ensure you refill the system with another brake fluid. Located in Southern California. Those builders receive the purchase orders from Electric Bike Companys front office, complete with a number of customization options offered to each customer, and then begin building the bike from the ground up, starting with the bare frame. Here are some of the major points from Human Powered Solutions and the University of Washington: Another safety point: watch for signs of pressure building inside a battery. Here, you need to check for damage, moisture, or dirt at the battery base and mount. Do an inspection and implement relevant replacements. But its a pretty evolving list these days. Like phones, cars, bluetooth headphones, remote control cars, and so many other products, e-bikes often use lithium ion batteries. One customer specifically complained of having six broken spokes. However, 3 mm is the distance considered to be optimum for them. Try looking at your battery, and try to notice what's wrong: This can be explained by the following explanations: overcharging, overheating, natural degradation due to its years of use, the brand of the battery, the fact that you were not using your battery, etc. If you dont understand how to do it, contact an expert to help you out. Do you want to buy a battery ? Our electric bikes have won more awards than any other brand from Electric Bike Review. This is not a paid add for Rad Power B. Ideally, you should follow the 30%-60% alternating rule described above. Otherwise, get something durable and high performing. Rad Power Bike Battery Not Charging (Do This FIRST! This can be attributed to worn brake linings and fluid leaks. Thats because Sean had a spray booth facility built in his factory, officially licensed and permitted, so that the company could offer a complete range of custom colors to its riders. Most rad power bikes come with a pedal-assist system (PAS). We shut it down right away, dried everything as best we could, and he went back to work. Well, you can change the acid water inside. document.write(new Date().getFullYear()); Turn it off, and remove the battery. Buy only high quality batteries, preferably from the e-bike manufacturer. If it seems to be restorable, clean and lubricate it. So, when the rad power bike throttle is not working, it means the throttle is jammed or damaged inside. And while that price seems fairly middle-of-the-road, the quality of these bikes far exceeds the price. No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Rad Power as well as any help and solutions you know of. All Rad Power Bikes come with PAS that puts the motor power in the pedal stroke. Support Us | If your Rad Power Bikes battery is unlike these two types, some helpful tips under Checking for obvious fixes may still apply. 2. Local manufacturing, of course, means local employees. Please select from the available assembly options, or update your delivery zip code. Firstly you have to check the battery and the connectors. The document recommends a number of safety procedures for safe charging and storage and although its aimed at dealers, anyone charging e-bike batteries can benefit from the tips. In addition split lock washers aren't designed to be reused, as with every time they're compressed the steel loses strength and the sharp edges typically only bite the surface material and nut once. This model encompasses Rad Power Bikes' design philosophy to produce machines that combine power with ease, convenience, and accessibility. If it only has one light, and it is green, thats a go signal for you as well. The explanations below explain what each light on the chargers means. To get a charger that matches your charger, you need to follow these two points: be careful : Before buying a new charger, please make sure that the socket used is working normally. The Cycle Satiator goes from XLR to XT60 plug, then there is an adapter from XT60 to barrel plug. Type above and press Enter to search. Bosch battery 500 Watts (36 volts): 820 euros, Charger problem on my Mod-Bikes electric bike, Charger problem on my Lemond electric bike, Charger problem on my FLX-Ebikes electric bike. Firstly, insert the throttle and the spacer. For example, lithium elements which replace those of a lead-acid accumulator can only strengthen the latter. Charging the battery from completely empty to completely full typically takes between 37 hours (this applies to both our Standard and RadMission 1Battery Packs.). Motor and battery are the key components of an electric bike. 48 volt Battery for my Rad Wagon electric Bike. La battery of your Rad-Power-Bikes electric bike does not turn on anymore ? The bikes are designed for commuting, city riding, transporting cargo, and off-roading. (adsbygoogle = window.adsbygoogle || []).push({}); My first introduction to the Electric Bike Company actually came last year when I reviewed their flagship model. That includes wiring in anti-theft modules into the battery and even 3D printing components of the battery cases that are unique to Electric Bike Company. Secondly, check the connectors and wiring. Whether your bike has a semi-integrated battery or an external one, there are times when it refuses to turn on. Rad power bike pedal assist not working, 4. After identifying the leak, have the involved part replaced. Batteries may take 7-8 hours to achieve a full charge. This is known as the Goldilocks zone where it is neither too hot nor too cold. However, if your battery has no apparent damage and it can no longer charge, follow the next step: a detailed analysis of the internal parts. If it doesn't work, find another one. The RadCity 5 Plus Step-Thru makes commuting the best part of your day. Rad Power Bikes sent me a new controller, wiring harness, and controller under warranty to resolve the issue. For this, a professional can offer the best assistance. Same case if it releases a voltage higher or clearly lower than normal. Add this to my list of reasons why I dont like eBikes. Find out so what to do to solve this battery problem on your Rad-Power-Bikes electric bike. So we try to give a more personal touch, and that includes the same builder working on the bike from start to finish.. This appears to be how a North Vancouver residents e-bike battery caught fire in April, but fortunately the owner went to swap the battery and noticed the battery that had been charging was very hot. Unplug each of the above connectors and inspect them thoroughly. So, the risk of fire reduces due to the presence of fuses in the rad electric bike. The video will help our Product Support team troubleshoot your issue if further troubleshooting is required. This can damage your electrical system or cause a hazardous situation. In time those processes can be shifted to injection molding, but Electric BIke Company is still growing, meaning 3D printing provides them flexibility for design changes and doesnt require the same investment as injection molded parts. . You must select a location for your selected assembly option. This issue can lead to an accident if you dont attend to it promptly. The ice may have melted, but theres a possibility that when it turned to slush, it mixed with salt on the road and turned into a big puddle of saltwater. Check to see if the connections are loose and need to be fully seated. Yes, rad e-bike batteries can be repaired. It may not display this or other websites correctly. Namely : if you have to buy a battery for your electric bike Rad-Power-Bikes , pay attention to find a compatible model. If you already have an account, click here to reset your password. Hoed recalled that after the firefighters came and extinguished the flames, the battery continued to smolder and reignite. Sean is even hoping to find a way to introduce the kits to his native South Africa, where the inexpensive but powerful and high-quality kits could foster further independence in hard-hit communities by providing attainable transportation alternatives. The Semi-Integrated Battery has the key lock on the frame of the bike, not on the battery. In the event that the parts inside your Rad-Power-Bikes battery no longer work, consider replacing them. Additional $60 shipping & handling charge . While he enjoys building high-quality e-bikes, he knows that not everyone can afford a $1,500 or $2,000 e-bike. Get a good quality charger and charge the battery at the correct voltage. You want to get solutions that work for your battery concern of your bike Rad-Power-Bikes ? In this article you will learn why your Rad-Power-Bikes bicycle battery no longer works. Our always-on services are here to support you daily. If the battery of your electric bike Rad-Power-Bikes no longer works, you can: First, check the battery status of your Rad-Power-Bikes; Second point, check the charger using a multimeter; Third, test the accumulator and, if it does not work, repair its damaged parts, or send it for reconditioning. If youre in a situation where you have to store your bike in less than ideal conditions, take the battery off and bring it inside.