I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. Offers void where prohibited by law. I have tried multiple times and never receive a response from the request. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. When you buy a timeshare, its an investment in your family and quality of vacations. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. and I fell for it. Remove some or all of your filters below. At this point I just wanted to get my money back and get out of there. Judging by everything I'm reading, nothing has changed and they are still lying. The savings and perks are clear. The trading power we were supposed to have with RCI was membership takes 45 days to activate, 15 days after you can This review was chosen algorithmically as the most valued customer feedback. $291.18/mo Est. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Of course, this was not mentioned. Perhaps, the finest resort community along the Atlantic Coastline. File Complaint As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. I am old and cannot afford to pay for this time share. I called the number they gave me three times to cancel the contract but no one answered. After the tour, we had to go back to the office and he kept trying to convince us. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Etc. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. When you compare the average cost of a timeshare with 60+ years of vacations, the savings are clear. The complaint has been investigated and resolved to the customers satisfaction. After being told they could take a trip to Hawaii, the couple went back home to Alabama. B. brenda123129 of FARMINGTON, US. get quotes and more. We were lucky and did not fall for their lies (in 2011). Amount in Dispute: $1,500.00 Down and my maintenance fee. JavaScript is disabled. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. Recent Reviews Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. Avoid doing business with Palmera. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Contributions should be travel related. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. Others, however, ask you to pay big up front for some promised future benefit. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). I told them I was waiting on a check from them to pay off my old time share. In Share your photos and videos with others to prove the truth of your words. She gets rude too and tells us she guesses we just like to waste all of our money. This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. Contact them directly! I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. My dad had this happen and he called them and said he was not paying anothe dime. When I called the number on the email, it took me to an automated service. The most helpful contributions are detailed and help others make better decisions. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Here it is a year and 1 maintenance fee later, no bye bye timeshare. The trading power we were supposed to have with RCI was incorrect. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. After reading the contract, I did not feel comfortable. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. Did they give you any bonus items ? Mr sheldon kept on with his attack he threaten to f- up our credit. When I booked out trip, it took a solid week to speak to a representative. I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. Who do I contact? Claim it and get a lot of features. I even saw some stuff abour class action lawsuits. Load More; Browse for Rent Browse for Sale Add Your Property. My decision to purchased was based on lies. Write reviews, ask and respond to questions, We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. With the average cost of a timeshare, you will have already made up what you paid for and more! Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. The letter I sent via fedex was received by someone at PCV this morning. Thank you! The guy then became upset and challenged us why we could base our decision based on something online. They think all they have to do is change their name or change management companies and people won't find out. All rights reserved. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. This is a multi-location business. Login. Click here to get notifications about new complaints of Palmera Vacation Club. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. This is a massive operation I thought. This post has been removed at the author's request. Initial Palmera Vacation Club complaints should be directed to their team directly. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The Palmera membership also included a Quest And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. Write reviews, ask and respond to questions, Most real companies would take the time..will see where it goes. We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? We had a very similar situation happen to us - after years and years of successful timeshare ownership. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. At our age changing made sense if this transition occured. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. We attended the 90 min presentation this past weekend in Hilton Head Island. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. Share. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. No response. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. All of the one star reviews that you read are TRUE. Creating memorable vacations for our members. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Payment . Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Travel benefits are administered by third party providers under contract with RCI, LLC. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. With points, you have the utmost flexibility with booking trips where and when you want. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. What is Palmera Vacation Club's Instagram? I just want out. In fact, about 85% of timeshare owners love their brand or resort. Our records indicate the company failed to respond to the one complaint brought to its attention. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Hawaii TAT Broker ID #TA-023-193-6000-01. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Learn how the rating is calculated 1 complaint. I want to close my bank account in hopes of getting away from these vultures. A lot of robocalls are currently making this pitch. We arrived at 9am along with dozens of other potential buyers. Start a new search, then select a related item from the autosuggest. Taxes, additional fees and charges may apply. They just came to our room. Theres nothing worse than a cramped hotel room and lack of personal space. The latest review amount billed was posted on Feb 28, 2023. Often, you can answer the scam-or-not question before you even see the details of a club promotion. They sat us down with our salesman in a large room. Registration as a Seller of Travel does not constitute approval by the State of California. What is the cost??? Is this your company? Resolution Sought Bottom line: Palmera VC is a scam. No. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. For a better experience, please enable JavaScript in your browser before proceeding. Palmera has an "F" rating with the BBB. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. I am thankful that the only financial information I gave was our credit card. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. Other restrictions may apply. Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. BBB Business Profiles may not be reproduced for sales or promotional purposes. Please let me know what happened or who to contact. The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Check the spelling of your query. 46 inquiries Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Featured review. Clear all This will surely increase the credibility of your complaint. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. we are convinced we made a BIG mistake and composed a letter to cancel the contract. Desired outcome: Read full review of Palmera Vacation Club. Why? Everything you need for a luxurious relaxing vacation. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. This was enough to scare us away. And we prefer to vacation by ourselves instead of as a group. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Sign up for free now, Sign up for free to participate on the website. You May Like: Disney Vacation Club Rentals Grand Californian. The travel prices the salesman Nov 15, 2016. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! Login. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time.