Hi Roxanne,Thank you so much! To prevent fraud, please do not edit or change the PDF in any way and do not delete pages if there are multiple tickets. AXS App: Selling Tickets Share Still not sure what I was doing wrongbut a quick chat with a super helpful person named Kyturra fixed the whole thing. Official Tickets and Your Source for Live Entertainment | AXS.com Glad we could help :). I want to sell 2 kcon tickets for 8/11. I have hope that itll be resolved even though I was negligent in asking for assistance timely enough. Hi SmileyInFrswd,Thank you so much! AXS tickets a huge range of events including festivals, gigs, conventions, exhibitions, and sporting events all though the US, the UK and Europe. We are changing the way you register and sign-in to the StubHub Community. Remove the listing and use the tickets yourself if you can, or give 'em to a friend - click the My Tickets button on your order in My Account to see if there's a Transfer button. The response was fine but "our app is not wifi friendly"? Get started now and sell your AXS ticket here. You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. That sounds like a problem you need to fix. Stubhub uses the transfer ticket feature, and the same method would be used if you chose to sell independently. What options do I have. From AXS.com Log into your AXS Account and from "Your Events," select the event you would like to transfer tickets from. I had a technical issue with the delivery of tickets that I couldn't resolve using the online guidance documents so I requested technical assistance. 2. Thanks for the review and enjoy your event! No haggling, no ghosting, nothing shady. I know you transfer it, but since I bought two tickets in the same transaction and I am keeping one for me, will it let me just transfer one of the tickets and not both? My brother minutes later bought me a ticket for the floor through Seatgeek. 6 23 comments Best Add a Comment I believe the issue occurred due to me setting up my information correct. 4.) ~VP, Contact Center. I had spent 4 hours with other saying they could not very the account.Martha was a horrible individual who hung up on me and stated update the account. Can I share screen shots of the tickets with friends? 01-12-2022 01:21 PM. We are changing the way you register and sign-in to the StubHub Community. The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. She was able to find and and help reset my account so I could see them. I am reluctant to sell my tickets on StubHub if theres even a remote possibility that Ill be unable to transfer the tickets to the buyer. Anyone can write a Trustpilot review. My tickets have not shipped with a week to the event. AXS Designed for iPad #10 in Entertainment 4.5 17K Ratings Free Screenshots iPad iPhone Tap for tickets to see the artists and teams you love. Here are the steps to sell your tickets on a third-party site: Visit the website of the ticket marketplace you want to use. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. She anticipated the errors that I would make and helped me correct them. Note that your primary ticket account may show the Ticket as non-transferable or the transfer button may be grayed out in the app. What are reasons for Sell Ticket option being greyed out? Thank you. We are dedicated to making the needed changes so in the future you have the best experience. We also ensure all reviews are published without moderation. Sherrell is a great addition to our team. What is AXS Official Resale? If i select real tickets vs mobile/print at home, sometimes the option is greyed out for me. Service was friendly and efficient! Nothing convenient about it and if given an option to use ticket master or this, I would use anything but AXS. Press J to jump to the feed. Or maybe we have to wait. For some reason, this ticket appears to be ineligible for selling directly through AXS so I'd have to do another site. We are working hard to provide the best customer experience so your feedback does not go unnoticed. With Tixel, no one needs to go first and risk being ripped off. Click here. Stefan is a great addition to our team. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Dont worry if you only want to sell one ticket from a group purchase. Click on "Your Account" and select the "Payments" tab. Select tickets to list, then click continue to enter your price and listing options. Want to list and sell your tickets on AXS? Re: Greyed out Transfer/Sell buttons on Ticketmaster. Very bad and annoyed with your product. Think again. This means if you bought a ticket for $100, the max price you can set for your resale ticket is $110. Still haven't got tickets. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Thanks for the review and enjoy your event! Next, our ticket resale tool will give you the details of every ticket so you can select the ones you wish to sell. Sherrell was very clear in her instructions and guidance and very patient with me as I sorted through what I needed to do. To resell a ticket purchased on AXS, you need to: When you bought your ticket, you would have received an email or PDF of your tickets from AXS. Appreciate any other tips or insight. HiJustin,Thanks for reaching out to us and providing feedback. BUY THE PERFECT TICKETS Check your email account for the original tickets issued, or login to your AXS account. All Options Open: Ticketing State of Play 2022, Tixel Won a Product Innovation Award for Event Ticketing. Will it be available for these tickets at a later time? There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The seller is also charged a 7.5% selling fee taken from their listed price. Add a valid credit card (we require this to keep users safe) What Are The Exact On-Sale Times For Each Show? This will. I finally got someone to answer and they sent me a weblink to upload some screenshots. Different websites have different policies, but if yo. I transferred tickets to the wrong email, what do I do? Get started now and sell your AXS ticket here. You need to check your account's status. Removing direct deposit details. Stefan H. was outstanding. Press question mark to learn the rest of the keyboard shortcuts. HiHeather,Thanks for reaching out to us and providing feedback. Instagram did not return a 200. I realized I have GA tickets for a show on this Sunday. Sells Music & Sports Tickets. The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. You will also receive a unique link to share on social media to help get the word out about your spare tickets quickly. ~VP, Contact Center. Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. axs sell tickets grayed out. Anyone know if this is temporary maybe because I bought recently? It might change, but you might have to risk either stub hub or PayPal g & s. Be careful of scammers. Although I waited in the queue, once he joined, all was great! axs sell tickets grayed out May 21, 2021; Hello world! That's the only reason why I wanted to try sell through Ticketmaster I'm scared of scammers lol. 1.) I don't want to have to wait until May to get my money back. On the See Tickets resale site we found VIP tickets for Take That's show in Southampton tonight (25 May) originally priced at 199 each going for 110 inclusive of all fees and mark-ups, and . Thanks for the review and enjoy your event! I requested a refund last week, and then rep apparently didn't actually enter the request. Thanks for the review and enjoy your event! It would have probably still been a screenshot since there is no share button in Apple Wallet. You are posting the ticket for resale via the Tick. Once youve made your selection, use the pricing slider to adjust your sale price. Kaci C, AXS USA was able to resolve my issue. Thanks for the review and enjoy your event! Click "Transfer Money" Enter a transfer amount and select a transfer destination. Buying Tickets Buying Basics, Resale, Accessible Seats and more. Also, does anyone know if the greyed out transfer button ever becomes active closer to the event date? Been on hold for over 2 hours with StubHub support. Click the Sell Tickets button or the Sell button on the app. Can I share screen shots of the tickets with friends? If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. 01-11-2021 06:36 AM 1 Reply Watch this video for the complete guide and step-by-step process on how to list and sell those tickets on the AXS . AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! Log in to or create a StubHub account. It's actually very easy to list and sell tickets on Ticketmaster, just takes some patience the first few times you do it. Selling Tickets Selling Basics, Help and Getting Paid Transfer Tickets Transfer Basics and Help Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. Select or Add an account for getting paid, then click continue. However they haven't yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since there's no way I'll be able to attend with the state of the world now . Privacy Policy. You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. Will there be fees for me to pay to sell on these sites? If you don't know what kind of tickets you have, review Listing tickets on StubHub and different ways to deliver them so you pick the right one. AXS UK 449 subscribers Find out more at https://faq.axs.co.uk/ and axs.com Flash Mobile Delivery is a digital ticketing system, with tickets assigned directly to fans attending. The site owner may have set restrictions that prevent you from accessing the site. 2023 Trustpilot, Inc. All rights reserved. Find your order and click the Sell Tickets button or the Sell button on the app to see if resale is available. Privacy Policy. Sherrell was exceptionally professional, patient, and focused on delivering exactly what I needed. After you get the hang of it though, there's nothing to it. TONS of tickets are listed as resale but for me, the option is greyed out. The responses from the representative were ok, however my biggest complaint is how I paid $200 in "convenience fees" when this process has been very slow and horrible. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Supr3m3Hyp3B3ast 1 yr. ago. The view from "up in the nosebleeds". Vote. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. Thank you for your patience and understanding!!! By using Tixel, you can list any event ticket for sale and get them into the hands of someone who can use them. After the switch, you will enter the email address you use to access the community in order to reset your password. Create an account to follow your favorite communities and start taking part in conversations. Press question mark to learn the rest of the keyboard shortcuts. The idea of a presale is to get your tickets before the general public, not necessarily to get better seats, but to avoid being completely frozen out by tickets selling out completely. All customer service interactions should be that fantastic! Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. I received an immediate response that the request had been logged, but it took six days to receive actual assistance. Glad we could help :). other factors may also effect it, like if the event allows resale and if the seats you have qualify for it as well. Request ID: 7a2a988ba9d144b3. Hi Dana,Thank you so much! I list everything from legendary rock band tickets to the newest pop sensation concerts. After a couple of short interactions over a 24-hour period, the issue was successfully resolved and the tickets delivered. If you have seats from AXS but can't make it, quickly list the tickets for sale from your account and reach tons of potential buyers. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Monae helped me by submitting a ticket to expedite shipping. THANK YOU STACY, Hi Janet,Thank you so much! USE TICKETS WITH THE APP This could be due to the promoter requesting the show is unavailable for resale, the ticket is a VIP-ticket or your ticket is priced as a special offer. My show starts in a couple of hours and I have not been able to transfer. You are correct. First, is it better to sell by directly contacting the person? and our How do I sell tickets with AXS? If it hasnt shown up within a couple of minutes, dont forget to check your spam folder. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Hi ANASTASIA,Thank you so much! We are dedicated to making the needed changes so in the future you have the best experience. Ticketmaster logo . Heres Why, Corner Hotel Partners with Tixel to Reduce No-Shows by 50%. I don't want to have to wait until May to get my money back. They submitted a request that my tickets be transferred to accessible seats. Create an account to follow your favorite communities and start taking part in conversations. My emails went unanswered. Its really that simple. StubHub payment is unclaimed. What we have found over many years is that a certain kinds of presale can give you great seating and . I purchased tickets for a gig at the 02 in February 2020, sold the tickets in April 2020 using the AXS resale option but was told I cannot have a refund until 7 days AFTER the gig had taken place. Thanks for the review and enjoy your event! AXS truly is a new and better ticketing service, with better Customer Support, than Ticketmaster or any other service I've used. (When I go to my tickets on the AXS app there is no option for "sell".). Hi Mr. Scott,Thanks for the review! This is for tool on Feb 5 in New Orleans. Your website did not address my issues. I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. Find the event and choose the date Follow the steps. Ben - Los Angeles, California. The concert is tomorrow, I want to make sure the buyer is able to get the ticket in time. To get started, youll need to locate this email or file. On Sale Friday, March 3 10 a.m. What are the other options????? I bought tickets as a gift for somebody, how do I give them these to them if I am not attending the event? ~VP, Contact Center. We are dedicated to making the needed changes so in the future you have the best experience. And after I managed to get to the site, it had repeated errors with payment. Select 'Sell' from the home page or an event page. IP: 208.109.8.43
They are P3, section 322 row 8. How to Sell Axs Tickets on StubHub. Guess we cant resell these tickets on Ticketmaster ? if you have mail tickets, that could be the reason why. Follow these simple steps to transfer the money to your selected financial institution. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Check out the link for How to Sell Axs Tickets on StubHub. StubHub payment is on hold. Hi Susannah,Thank you so much! This helps prevent ticket touting and help combat illegal counterfeiting. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ok thanks. You can absolutely still sell through StubHub. Once your tickets have been uploaded to Tixel, well scan them to make sure theyre the real deal and havent been tampered with (this only takes a few seconds). Having buyers remorse also the gf is also .. so I wanted to resell the ticket but its greyed out. Its easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your Tickets, Get Paid! Check out the link for How to Sell Tickets on StubHub From Axs. However the rest of my AXS experience has been very negative. If available, select the ticket (s) you want to sell and click Continue. Has the issue with Ticketmasters greyed out Transfer/Sell button been resolved? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The gig has not been cancelled we just chose not to go. It shows how much when you list them. If so, which resale platform is the best? ~VP, Contact Center. This experience has been atrocious. While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. Ways to get paid when selling tickets on StubHub. If the recipient has an AXS account, they'll receive the tickets right away. I also reached out to the buyer before and they were understanding and willing to have the tickets sent to them directly if I was unable to get through to Stubhub. Ticketmaster sell button greyed out. When I view my tickets on AXS and Flash Seats,the tickets are identified as "mobile tickets" , the "Transfer" button is enabled and the "Sell" button is grayed out. June 11, 2022 Posted by: grady county, ga zoning map . Has anyone who purchased tickets through Ticketmaster had any luck finding a way to resell them already? We use dedicated people and clever technology to safeguard our platform. Let us know what you were doing when this page came up, plus your IP and request ID
Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. They then rescheduled the gig again to now October 2021, and are still telling me I cannot have a . If my friend forgets to bring the ticket I transferred to them, can I use my original ticket? Find the event you have tickets for, and click the "Sell Tickets" link. Are there any tickets . I was on hold with StubHub for almost 3 hours. 0 Likes Reply. A happy place to post concert or festival news, upcoming tour dates, past recordings, line-ups, rumours, and general live music discussion. You purchased the ticket initially via Ticketmaster 2. Dumb question, and 99% I know the answer, but want to make sure I can deliver if I sell through stubhub. ~VP, Contact Center. Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. First thing you need to do is have tickets that are eligible to be listed and sold on Ticketmaster in your actual Ticketmaster account. I have an extra concert ticket that I want to sell. If your AXS tickets are in a PDF, you can upload the PDF ticket file here. I'm surprised to be writing this but the AXS Chat agent, Sherrell, that helped me today was one of the best Customer Service Reps I've had in regardless of the industry. ~VP, Contact Center. To resell a ticket purchased on AXS, you need to: Find your AXS ticket. And the way it seems like I'm the only person they are helping at one time. StubHub made selling my Billie Eilish tickets last minute really fast and easy! Set your ticket on a flat surface to take a picture of the barcode. Thats it, once youve selected the price youll get a final confirmation and your ticket listing will go live. But if youve bought tickets through AXS that you can no longer use, Tixel has thousands of verified fans waiting to snap them up. I finally got someone to answer and they sent me a weblink to upload some screenshots. I assume people who bought tickets thru AXS on Wednesday have the same restrictions/rights as I but I'm seeing a lot of "mobile tickets" for sale and I assume the holders of those tickets can "transfer" the tickets but not "sell" them but they are up for sell on AXS (and stubhub). G o on sale. Stacy S. is a great addition to our team. ~VP, Contact Center. Please visit our help page or contact customer support for assistance. AXS gig tickets sold before being rescheduled. In answering this question I'm going to make the following assumptions: 1. It was my first time using this service and I plan on using it from now on because of my experience. Your tickets will only be released to the buyer once we have received the payment. Find out how we combat fake reviews. Tickets can be sold on AXS Official Resale once released into your account (this time can vary between a few days from an event going on sale to closer to the event). Im pretty sure you have to be in a 3D view to render. I would reach out to the sub for the artist to say that I'm selling, so that I know it's going to a fan (at least in theory). How did you resolve this? Go to Solution. You want to render an elevation you can create another 3D view then right click on the box in the upper right corner and go to orient to view then elevation. So youre telling me youre going to keep my 200 I paid even though someone else just paid another 200 for the same tickets? The person who helped me out was fantastic. Martha J, AXS USD was very helpful. HiMarie,Thanks for reaching out to us and providing feedback. Bravo! Only problem is Im too disabled to do GA at this point. Official Tickets and Your Source for Live Entertainment | AXS.com Hi there! Sign in to your account on AXS.com Click on "Your Tickets" and click on an event. (of course I can meet the person at the gate since we are going and this ticket is for sale because someone backed out, but that is less than ideal). Reply. You can try reaching out to Ticketmaster and see why the tickets are greyed out. Glad we could help :). Glad we could help :). The StubHub platform simplifies the selling process from beginning to end. I hope to get to use them for everything going forward. EASILY SELL YOUR TICKETS Plans can change. User flair is your favorite album/song! 03-12-2017 02:13 PM. Transfer Help. Glad we could help :), Sierra H fixed my issue in 5 min. One thing I learned is after they help you, log out and back in to make the change take place. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Can I sell my ticket? If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Anyone know if this is temporary maybe because I bought recently? If, for instance, you plan to host an event and plan to sell tickets in the US, you must have a US bank account. Selling your AXS ticket is easy: forward your ticket to us from your email account or upload a PDF to reach thousands of verified fans in your local area. Selling your AXS ticket is easy: forward your ticket to us from your email account or upload a PDF to reach thousands of verified fans in your local area. My take-away was that their technical assistance is very competent, but you need to have a little patience. I have never sold any tickets before so have a few questions. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I could not retrieve my tickets and Cody E was able to assist me by merging my accounts I was able to get my tickets and now I can attend my concert. Also, I'm a little unsure about how to get the ticket to the person when sold. In the future, I would definitely try not to use AXS for ticket purchases. Reddit and its partners use cookies and similar technologies to provide you with a better experience. and our Companies can ask for reviews via automatic invitations. Asked for information and helped me find the resolution I needed. Go to solution Greyed out Transfer/Sell buttons on Ticketmaster Has the issue with Ticketmaster's greyed out Transfer/Sell button been resolved? ~VP, Contact Center. Create an account to follow your favorite communities and start taking part in conversations. Linda assisted me with a few issues with my stagecoach tickets! Press question mark to learn the rest of the keyboard shortcuts. While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. Slow and confusing communication. Desktop Sign in to your account on AXS.com. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I only have the option to transfer tickets to another person. They can then be sold right up until one hour after doors open, giving both sellers and buyers flexibility in the resale market. Your response and assistance would be greatly appreciated. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. She should be commended by your company. This way we can ensure that the money is released into your account after the transaction is finalised. Ticket holders (the "Holder") may not use tickets for advertising, promotion, or any other commercial purpose (including, but not limited to, contests, sweepstakes, and giveaways) without the prior express written consent of the Houston Livestock Show and Rodeo (the "Show"). And there was no way to call/live chat with a human until today when I finally got an email with a live chat link. The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. Besk vr hjlpsida fr mer hjlp och support. People Are Buying Tickets Later Is It Time For Shorter On-Sale Windows? These were bought bought early and the tickets are listed as official platinum. Your ticket may not be available for AXS Official Resale. Frequently Asked Questions and Answers to the Use of Ticketmaster I could not find them in my account or anywhere. You will then receive an email from Tixel with a unique link to complete your listing. He was fast and helpful. She understood my concerns and tackled them all! Cookie Notice - AXS Help Centre What is Transfer? Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available . This quick resale guide will take you through the three simple steps to resell an event ticket issued by AXS. truly amazing how a massive cash cow like stubhub can have such HORRIBLE service. Enter the details of your tickets, such as the event name, venue, date, and seat location. Kaci C is a great addition to our team. found at the bottom of this page. 03-12-2017 02:37 PM. I shared a Mobile Ticket with a friend and . Find the event and tickets you want to list for sale and click "Sell" Tick the boxes for the tickets you want to list for sale Enter your selling price per ticket (Capped at a maximum of 10% above the price paid), the listing expiration date and time, and add any additional seat description information you would like.